If you can’t see a staff member you’ve previously added, scroll to the bottom of the page and select ‘Next’ to look for them on the second page (if there). You can also increase the length of your unit staff list by modifying ‘Show entries’ and selecting a greater number:
If they still do not appear on your staff overview list, and it is not possible to find them in the 'Add new user to unit' function, it is possible that they do not have a JETS Workforce account. Please confirm with them whether this is the case. They may wish to consult our FAQ on how to register on JETS Workforce.
Please note that, after a certain period of inactivity, a user's account will automatically be deactivated. If the staff member had an account in the past which they can no longer access, they will need to contact us to reactivate their account, providing their details.